Farmakonom søges til Kundeservice

This role requires a trained farmakonom with vocational education, emphasizing customer service in the pharmaceutical industry. The candidate must possess strong telephone communication skills to handle customer inquiries efficiently and professionally. Key competencies include flexibility, teamwork, maintaining a positive attitude, and the ability to stay composed under pressure in a fast-paced environment. Good IT skills are essential, with preferred familiarity with Axapta software, supporting effective service delivery and internal processes. The position involves working 32-35 hours weekly with a schedule including weekdays and rotating Saturday shifts, requiring adaptability. The role demands a focus on quality and accuracy in responses to ensure customer satisfaction and uphold the company's service standards. The candidate will collaborate closely with a dedicated team, contributing to a positive work atmosphere and a customer-centric culture. This entry-level position offers an independent and challenging work environment within a technologically advanced logistics organization in the pharmaceutical sector, highlighting the importance of modern solutions and continuous improvement. Overall, the ideal candidate combines vocational pharmaceutical knowledge with strong interpersonal and IT skills to deliver excellent customer service and support the company’s operational goals.