ISS søger en Service Manager til at sikre høj kvalitet i serviceleverance på Sjælland

The role requires a senior-level Service Manager with extensive experience in leadership and operational management within the service sector, preferably with a background in the cleaning industry. Key competencies include managing and motivating teams of 15-20 employees, encompassing cleaning staff, floor hosts, handymen, and reception personnel across multiple client locations. The candidate must demonstrate strong personnel management skills focused on employee well-being and work environment, alongside the ability to conduct performance reviews (MUS-samtaler) and foster team cohesion. Operational responsibilities involve planning, coordinating tasks, and ensuring high-quality service delivery with a customer-centric approach. Proficiency in administrative functions such as shift and vacation scheduling, payroll administration, procurement, and financial control is essential. The role demands excellent organizational skills, the ability to multitask effectively, and a structured approach to managing diverse responsibilities. Communication skills in both Danish and English, written and verbal, are required to maintain ongoing client contact and internal collaboration. Familiarity with Microsoft Office and digital management systems is necessary to support daily operations. The position offers a full-time schedule with flexibility in workday planning and requires travel between locations, supported by a company driving arrangement. Overall, the ideal candidate is a proactive, responsible leader who thrives in a dynamic environment, ensuring service excellence and operational efficiency through strong team leadership and administrative expertise.