IT Servicechef til Digital på Roskilde Universitet

The role of IT Service Manager for Digital at Roskilde University requires a senior-level professional with extensive experience in managing IT service delivery within an academic or similarly complex organizational environment. The ideal candidate should possess strong leadership skills to oversee digital IT services, ensuring alignment with the university's strategic objectives and user needs. Expertise in IT service management frameworks such as ITIL is essential to drive continuous improvement, service quality, and operational efficiency. The position demands proficiency in coordinating cross-functional teams, managing vendor relationships, and handling budgetary responsibilities related to IT services. A deep understanding of digital transformation initiatives, cloud services, and modern IT infrastructure is important to support the evolving digital landscape of the university. Strong communication and stakeholder management skills are necessary to collaborate effectively with academic staff, administrative departments, and external partners. While specific educational requirements are not detailed, the role implies a background in IT, computer science, or related fields, complemented by significant practical experience. The candidate should be adept at strategic planning, risk management, and implementing IT governance policies to ensure compliance and security standards are met. Overall, this senior position calls for a seasoned IT professional capable of leading digital service operations, fostering innovation, and enhancing the university's digital capabilities.