IT-supporterelev til SDU IT på Syddansk Universitet i Esbjerg

This entry-level IT support trainee position at Syddansk Universitet (SDU) in Esbjerg is designed for individuals beginning their career in IT support. The role focuses on providing technical assistance within an academic environment, requiring foundational knowledge of computer hardware, software, and common operating systems. Candidates should be familiar with troubleshooting techniques, user support protocols, and basic network concepts. The position likely involves hands-on experience with installing, configuring, and maintaining IT equipment, as well as responding to user inquiries and resolving technical issues efficiently. Strong communication skills are essential to effectively assist students, faculty, and staff. While no specific experience or education levels are indicated, the role is suitable for those pursuing vocational training or an apprenticeship in IT support or related fields. Familiarity with standard office productivity software and an eagerness to learn about university IT infrastructure will be advantageous. The trainee will gain practical competencies in IT service management, customer service, and problem-solving within a structured educational setting. This opportunity is ideal for candidates seeking to develop foundational IT skills and gain exposure to support operations in a higher education institution.