Tour Operator

The ideal candidate for the Tour Operator role possesses strong customer service skills with a focus on problem-solving and attention to detail. They are experienced in managing inbound travel inquiries and booking processes, demonstrating the ability to create customized tour programs tailored to clients' specific preferences and needs. Fluency in English, both spoken and written, is essential for effective communication and delivering expert travel advice. Prior experience in tour operations, particularly within the Scandinavian region, is highly preferred, indicating familiarity with regional travel nuances and client expectations. The role demands the capability to handle unexpected or urgent situations proactively during group tours, ensuring high levels of customer satisfaction and seamless service delivery. Candidates should be comfortable working in a fast-paced environment and exhibit adaptability, proactivity, and dedication. Strong follow-up skills are necessary to monitor itineraries, schedules, and service quality, ensuring clients receive comprehensive support throughout their travel experience. This position suits individuals who thrive in multicultural, dynamic teams focused on collaboration and continuous improvement, with opportunities for personal and professional growth.