Tysktalende Kundeservicemedarbejder

This entry-level position as a German-speaking customer service representative at NIMARA.de requires strong communication skills in German, both written and verbal, to effectively handle customer inquiries via email, phone, and chat. Candidates should have a service-oriented mindset, patience, and the ability to work independently and proactively within a dynamic team environment. Experience in customer service and claims handling is advantageous but not mandatory, making it suitable for candidates with some exposure or interest in customer relations. Proficiency in common office IT tools such as Microsoft Word, Excel, and Outlook is essential to manage daily tasks including complaint processing, returns management, and preparation of product descriptions. The role is based in a fast-growing B2C e-commerce company specializing in furniture and design, offering opportunities for personal development and increased responsibility. The work culture emphasizes collaboration, enthusiasm, and a practical approach to problem-solving. Overall, the role suits individuals with a high school education level, basic IT skills, and a strong command of German, looking to build a career in customer service within an international e-commerce environment.