VIA IT søger dygtig medarbejder til IT-support

This IT support position at VIA IT requires a competent and skilled professional capable of handling various IT support tasks. Although specific experience and education levels are not detailed, the role typically demands proficiency in troubleshooting hardware and software issues, providing end-user support, and maintaining IT systems. Key competencies likely include knowledge of operating systems such as Windows and possibly macOS or Linux, familiarity with common office software suites, and basic networking concepts. Strong communication skills are essential for effective interaction with users to resolve technical problems efficiently. The candidate should be adept at diagnosing and resolving technical issues, managing support tickets, and possibly assisting in IT infrastructure maintenance. Experience with remote support tools and help desk software would be advantageous. Given the lack of explicit experience or education requirements, the role may be suitable for candidates with foundational IT knowledge, relevant certifications (such as CompTIA A+ or Microsoft Certified Professional), or equivalent practical experience. The position emphasizes problem-solving abilities, customer service orientation, and adaptability in a dynamic IT environment.