Contracting Team Manager / Assistant

The Contracting Team Manager / Assistant role requires strong expertise in establishing and maintaining partnerships with various service providers including hotels, transport companies, restaurants, and local Destination Management Companies (DMCs). Key skills include negotiating commercial terms such as rates, commissions, and cancellation policies to optimize contractual agreements. The role demands proficiency in accurately inputting contracted rates and conditions into internal management systems, ensuring data integrity and accessibility. Monitoring service quality and managing client feedback or complaints are critical to maintaining high standards and customer satisfaction. Effective communication and teamwork abilities are essential, with a strong command of spoken and written English to liaise with diverse stakeholders. Prior experience in the travel industry is highly preferred, indicating familiarity with travel sector dynamics and supplier relationships. The position suits proactive, adaptable individuals committed to continuous improvement and collaboration within a multicultural, innovative environment. Candidates should demonstrate dedication and a willingness to grow professionally and personally within a forward-thinking team. Overall, this role combines negotiation, contract management, quality assurance, and stakeholder engagement skills within the travel and hospitality sectors.