Tour Operator

This Tour Operator role requires strong expertise in managing travel inquiries and creating customized tour programs tailored to clients' specific needs and preferences. The candidate must have excellent customer service skills, with a focus on problem-solving and maintaining high customer satisfaction throughout the travel experience. Key responsibilities include handling inbound bookings, providing expert travel advice, managing unexpected or urgent situations during group tours, and ensuring follow-up on itineraries and service quality. Prior experience in tour operations, especially within the Scandinavian region, is highly preferred, indicating familiarity with regional travel logistics and client expectations. Fluency in English, both spoken and written, is essential for effective communication with diverse clients. The role demands attention to detail and the ability to work efficiently in a fast-paced environment. The work environment is dynamic and multicultural, valuing proactivity, adaptability, and dedication. Candidates should be prepared to collaborate within an innovative team focused on continuous improvement and professional growth. Overall, this position suits candidates with a customer-oriented mindset, strong organizational skills, and prior experience in travel or tour operations, ideally with knowledge of Scandinavian travel markets.