Role highlights
Full Time
Permanent
Mid
On-site
The CRM Manager role requires mid-level experience in Revenue, Marketing, or Sales Operations, preferably within a B2B environment. A strong emphasis is placed on hands-on expertise with HubSpot, including managing workflows, lifecycle stages, segmentation, field mappings, and reporting. The candidate should be proficient in building and maintaining dashboards and reports to track performance across Sales, Marketing, and Customer Success teams, supporting pipeline reviews, campaign analysis, and revenue planning. Data management skills are critical, with responsibilities to ensure data cleanliness, consistency, and usability across tools, enabling accurate, data-driven decision making. The role involves optimizing and evolving the HubSpot platform through automation, process improvements, and addressing platform issues or data inconsistencies. Collaboration skills are essential, as the CRM Manager works cross-functionally with multiple teams to enhance operational efficiency and support lead generation, pipeline management, and customer engagement. Additional competencies include analyzing marketing funnel performance, lead quality, and campaign results, as well as developing integrated reports combining marketing and sales data to illustrate pipeline contribution and conversion trends. The candidate should be proactive, detail-oriented, and capable of documenting key processes and training team members to ensure platform adoption and operational excellence. Proficiency with data and reporting tools such as Excel complements HubSpot expertise. A bachelor's degree supports the educational foundation for this role, aligning with the mid-level experience requirement.
About the role
About TimeLog
- TimeLog is a leading Professional Services Automation (PSA) software.
- Helps professional service organizations streamline business processes and boost productivity.
- Bridges the gap between Project Managers and the Finance Department in consulting businesses.
- Empowers Project Managers to manage project financials in compliance with finance requirements.
Role Summary
- Enable data-driven decision making and operational excellence across Revenue Operations (Sales, Marketing, Customer Success, Business Development).
- Provide actionable insights, streamline processes, and drive the evolution of the HubSpot platform.
- Support lead generation, pipeline management, and customer engagement.
- Collaborate with multiple teams to ensure data accuracy, operational efficiency, and scalable growth.
Responsibilities
Operations & Reporting
- Build and maintain reports and dashboards to track performance across Sales, Marketing, and Customer Success.
- Support team leads with insights for pipeline reviews, campaign analysis, and revenue planning.
- Identify and improve inefficient or manual processes across the customer lifecycle.
- Ensure data is clean, consistent, and usable across tools.
HubSpot Ownership
- Own and improve the HubSpot setup across the full lifecycle, from lead capture to customer retention.
- Build and maintain automation and workflows for lead nurturing, sales handover, and customer success.
- Manage lifecycle stages, segmentation, and field mappings in HubSpot.
- Document key processes and enable team members through training and best practices.
- Monitor for platform issues, automation gaps, or data inconsistencies and drive improvements.
Marketing Operations Support
- Collaborate with Marketing to analyze lead quality, funnel performance, and campaign results.
- Maintain and optimize marketing workflows, segmentation, and lifecycle stages in HubSpot.
- Support lead qualification logic based on user behavior and engagement patterns.
- Help develop reports that combine marketing and sales data to show pipeline contribution and conversion trends.
Key Performance Metrics
- Data Accuracy & Usability: Maintain clean, reliable data for daily decision making across teams.
- HubSpot Optimization & Adoption: Ensure effective use of HubSpot with smooth workflows, automation, and lifecycle processes.
- Operational Efficiency: Implement improvements to reduce manual work and streamline team handoffs.
- Funnel & Campaign Visibility: Provide clear reporting on funnel performance, lead quality, and pipeline contribution.
- Cross-Team Enablement: Support collaboration and alignment through documentation, process support, and reporting.
Requirements
- Experience in Revenue, Marketing, or Sales Operations, ideally in a B2B environment.
- Strong hands-on experience with HubSpot, especially workflows, lifecycle stages, segmentation, and reporting.
- Comfortable working with data, dashboards, and reporting tools (HubSpot, Excel, or others).
- Proactive, detail-oriented, and able to work across teams to solve problems and improve efficiency.
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TimeLog
Over the past 20 years, TimeLog has grown. From a basement to offices in Denmark, Sweden, and Malaysia. From the goal to create the world's best time tracking t...
- Location
- København
- Employees
- 51-200 employees
- Website
- www.timelog.com