Role highlights
Full Time
Permanent
Senior
On-site
The Delivery Operating Manager role requires strong leadership and operational management skills within last mile logistics, specifically in grocery delivery. The candidate must be experienced in managing and developing driver teams, including team leads and a sizable group of 35 to 50 drivers, ensuring high standards of safety, quality, and efficiency in delivery operations. Key competencies include people management, training coordination, compliance with health, safety, and environmental (HSE) standards, and performance monitoring using KPIs. The role demands structured and systematic operational planning, including route assignment, fleet management, supplier coordination, and handling of sick leave in accordance with labor regulations. Effective communication skills are essential, with the ability to conduct difficult conversations and performance follow-ups while fostering trust and engagement within teams. Familiarity with operational systems such as Camino, Quinyx, and Workday is advantageous, supporting onboarding, retraining, and ongoing development processes. The position favors candidates who are results-driven, solution-oriented, and adaptable to fast-paced environments, with openness to innovation and continuous improvement. Proficiency in both Norwegian and English, written and spoken, is preferred to facilitate communication across teams and stakeholders. Overall, the role combines leadership, logistics operations expertise, compliance management, and team development within a dynamic, technology-enabled grocery delivery context.
About the role
Role Summary
At Oda, we develop affordable grocery services to make everyday logistics surprisingly easy. We are Norway’s leading online grocery store and, together with Mathem in Sweden, are building the world’s most effective retail system. Our logistics and tech solutions help reduce food waste, save time and money, and make life easier for our customers.
As a Delivery Operating Manager, you will lead and develop the driver organization within Delivery. You will manage two Delivery Team Leads and their team of 35–50 drivers, ensuring safe, efficient, and high-quality last mile delivery operations. You are responsible for HSE, quality, efficiency, people management, training, and compliance with company and legal standards.
Responsibilities
- Lead and manage two Driver Team Leads and their driver teams, including part-time drivers
- Monitor and drive team performance within safety, quality, and efficiency KPIs
- Ensure on-time departures and presence during dispatch operations
- Lead the operational site at Råde, including fleet management, maintenance tasks, and coordinating suppliers and vendors
- Plan next day’s operations, assign routes, and secure sufficient driver availability
- Follow up on all sick leave cases in accordance with company standards and the Working Environment Act
- Ensure onboarding of new drivers: interviews, hiring, ordering uniforms, and coordinating training
- Manage retraining of existing drivers: probation reviews, development conversations, and continuous follow-up in Workday
Requirements
- Strong leadership presence with the ability to motivate and guide others
- Approachable, engaged, and supportive, creating trust within the driver teams
- Structured and systematic in handling operations, compliance, and documentation
- Comfortable with difficult conversations and performance follow-up
- Driven by results and motivated by achieving ambitious targets
- Positive and solution-oriented mindset, thriving in a fast-paced environment
- Open to new ideas, continuous improvements, and innovation in daily operations
Nice to Have
- Experience with HSE standards and compliance in logistics/operations
- Proficient in English and Norwegian (written and spoken)
- Proficiency with operational systems (Camino, Quinyx, Workday or similar)
Benefits
- Opportunity to make a real impact in a fast-moving company with a product people love
- Teammates who aim high and support each other
- Flat structure with cross-disciplinary teamwork
- Transparent way of working: Slack for communication, less email, fewer meetings
Practical Information
- Percentage of the role: 100%
- Location: Industriveien 4, 1640 Råde
How to Apply
At Oda, you’ll join a passionate, ambitious team working to change the future of grocery shopping. We value diversity and support adjustments during the application process. We review candidates on an ongoing basis—don’t wait to apply!
We can’t wait to hear from you!
More roles from Oda
View company profileIT Technician
Oslo
Join our team as an IT Technician to support and maintain IT systems. Enhance your skills and grow your career. Apply no...
Driver
Oslo
Join Oda as a weekend driver in Hamar delivering groceries and packages. Apply now to be part of a supportive, fast-pace...
Baker for Korn Bakeri
Oslo
Join Korn Bakeri in Lier as a baker! Enjoy flexible shifts, growth, and great training. Apply now to bake fresh goods fo...
Share
Oda
Oda is the leading online grocery retailer in Norway, but as a company, we’re first and foremost an ambitious tech and logistics company - not a classic retaile...
- Location
- Oslo
- Employees
- —
- Website
- careers.oda.com