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Learning Solution Specialist - Customer Implementation & Engagement

København

Company: Learningbank

Published Nov 15, 2025

Role highlights

Contract type

Full Time

Schedule

Permanent

Experience

Entry

Work style

Hybrid · On-site

Key skills

The Learning Solution Specialist - Customer Implementation & Engagement role requires a professional with strong communication and presentation skills in both Danish (native) and English. The candidate should have at least 2 years of experience working with customers in SaaS environments, such as Customer Success, Customer Service, or Account Management. A relevant degree in Communication, Organisational Learning, IT, Business, or related fields is expected, indicating a solid educational background. The role demands expertise in managing customer implementations by planning, coordinating, and delivering successful platform launches, as well as supporting daily platform operations including setup, updates, and ongoing usage. The specialist must be adept at designing learning journeys and platform structures that align with customer goals, fostering adoption and engagement by integrating the learning platform into customers' daily workflows. Collaboration skills are essential, as the position involves working closely with Customer Success, Learning Creators, and Product teams to share insights and improve products and processes. A tech-curious mindset and ability to quickly learn new digital products are important to support continuous improvement. The role suits a proactive, curious individual who thrives in a purpose-driven, collaborative environment focused on building strong learning cultures and delivering measurable impact for people and businesses.

#Customer Success Specialist #Client Success Manager #Implementation Consultant #Learning Experience Designer #Customer Onboarding Specialist #Customer Engagement Specialist #Learning Consultant #Learning Solution Specialist #Customer Implementation Specialist #Learning Program Manager

About the role

Role Summary

Bring learning to life to create real impact for people and business
Guide customers from first launch to long-term adoption
Help customers build strong learning cultures with Learningbank

Responsibilities

Drive smooth customer implementations: plan, coordinate, and deliver successful launches
Support daily platform operations: assist customers with setup, updates, and ongoing use
Guide adoption and engagement: help customers connect the platform to daily workflows and build learning habits
Design effective learning setups: translate customer goals into platform structures and learning journeys
Collaborate across teams: work with Customer Success, Learning Creators, and Product teams
Share feedback and insights: bring customer learnings back to improve products and processes

Requirements

Strong communicator and presenter, both written and spoken
Native Danish speaker and fluent in English
2+ years’ experience with customers or SaaS businesses (Customer Success, Customer Service, or Account Management)
Degree in Communication, Organisational Learning, IT, Business, or related field
Tech-curious and quick to learn new digital products
Collaborative, positive energy, and supportive of customers and colleagues
Curious and proactive, always seeking improvements

Benefits

Purpose-driven company: making people happier by making them better
Ambition to be the go-to operational learning platform for deskless companies
People culture built on trust, empowerment, and impact (L3C DNA: learn, create, challenge, change)
Location: HQ at Holmbladsgade 133, Amager (close to beach, padel courts, coffee spots)
Flexibility: work from home, office, or elsewhere; in-person team spirit encouraged
Lunch: meals from Meyers, free coffee, tea, fruit, and snacks
Time off & fun: extra paid days off, Friday bars, and social events

How to Apply

Send your application as soon as possible
Applications are reviewed and interviews held on an ongoing basis

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