Service Manager søges til hotel Aiden Herning

The Service Manager role at Hotel Aiden Herning requires a mid-level professional with a bachelor's degree, indicating a solid educational foundation combined with practical experience. Candidates should possess strong leadership and organizational skills to effectively manage daily hotel service operations. Key competencies include team management, customer service excellence, and the ability to oversee service quality standards to ensure guest satisfaction. Experience in hospitality or hotel management is essential, with a focus on coordinating between departments to optimize service delivery. The role demands proficiency in handling guest relations, resolving issues promptly, and maintaining high operational efficiency. Strong communication skills, both verbal and written, are necessary to liaise with staff and customers effectively. Additionally, the candidate should be adept at staff scheduling, training, and performance evaluation to maintain a motivated and skilled service team. Familiarity with hotel management software and reservation systems will be advantageous. The position also requires a proactive approach to identifying service improvements and implementing best practices. Overall, the ideal Service Manager combines academic knowledge with hands-on experience to lead service teams, enhance guest experiences, and contribute to the hotel's operational success.