Conference & Event Manager

The Conference & Event Manager role requires senior-level experience in the hotel or conference industry, with demonstrated expertise in managing and developing meeting, conference, and event operations. Key competencies include leadership and personnel management of a small team, fostering a collaborative and professional culture focused on quality and guest satisfaction. The candidate must be adept at overseeing the entire event lifecycle from initial inquiry through to post-event evaluation, ensuring seamless coordination across departments such as food and beverage, housekeeping, reception, and technical services. Strong organizational skills and the ability to manage multiple concurrent tasks with a structured and calm approach are essential. Experience with event booking systems, specifically Protel, is required to maintain accurate offers, contracts, and system functionality. Effective communication skills and a solution-oriented mindset are critical for handling complex customer interactions, VIP visits, and high-profile events. The role also involves collaboration with sales teams to support promotional activities and upselling opportunities. The position demands a focus on delivering exceptional service and unique guest experiences within a modern, award-winning hotel environment. A bachelor's degree underpins the candidate's educational background, complementing substantial practical experience. Benefits include a supportive work environment emphasizing professional development, competitive compensation, and health insurance. Overall, the ideal candidate combines strategic leadership, operational expertise, and a strong customer service orientation to drive continuous improvement and excellence in conference and event management.