Czech-Speaking Customer Service Agent to Greece
Role highlights
Full Time
Permanent
Entry
Hybrid · On-site
This role requires native-level or C2 proficiency in Czech, both written and spoken, alongside at least B2 level proficiency in English to effectively communicate with international customers. The candidate must have excellent communication and problem-solving skills to handle customer inquiries via phone, email, and chat, ensuring professional and efficient resolution of issues. Experience or comfort working in fast-paced environments is essential, as is the ability to maintain high customer satisfaction through accurate recording and updating of customer information in internal systems. Basic technical proficiency is required to navigate customer service platforms and communication tools. The position offers flexibility to work on-site in Athens or remotely anywhere in Greece, with provided equipment. Candidates must hold an EU passport or valid Greek work permit. The role suits individuals who thrive in diverse, international teams and are motivated to deliver excellent service to global brands. Additional benefits include private health insurance, assistance with relocation and housing, and free Greek lessons, supporting integration and long-term employment. Overall, the ideal candidate combines strong language skills, customer service expertise, adaptability to dynamic environments, and basic technical capabilities to contribute effectively to a global customer support operation.
About the role
Role Summary
- Support well-known global brands as part of a dynamic, international team
- Handle customer inquiries and provide excellent service via phone, email, and chat
- Work on-site in Athens or remotely from anywhere in Greece (equipment provided)
- Location: Athens office or remote in Greece
- Start Date: As soon as possible
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve issues efficiently and professionally
- Accurately record and update customer information in internal systems
- Deliver a high level of service and maintain customer satisfaction
Requirements
- Native-level or C2 proficiency in Czech (written and spoken)
- Minimum B2 level in English
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and handle challenges with professionalism
- Basic technical proficiency
- EU passport or valid Greek work permit required
Benefits
- 12 months contract (with extension possibilities)
- Competitive salary and performance bonuses
- Flight to Greece, airport pickup, and 2 weeks of hotel accommodation
- Assistance with finding long-term housing
- Private health insurance
- Free Greek lessons
- Welcoming, international, and diverse work environment
How to Apply
- Send your CV to [email protected]
- For questions or further information, contact the same email
- Please mention in your application that you found the job at Jobindex
- Ongoing recruitment
Global Career values diversity. All qualified candidates are encouraged to apply, regardless of gender, age, religion, ethnic background, or other protected characteristics.
We look forward to welcoming you to Greece! 🇬🇷
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