Dutch Speaking Customer Service Agent in Greece
Role highlights
Full Time
Permanent
Entry
On-site
This role requires a Dutch-speaking Customer Service Agent with native or C2-level proficiency in Dutch, complemented by at least B2-level English skills. The candidate should possess excellent communication and problem-solving abilities to effectively handle customer inquiries via phone, email, and chat. Responsibilities include resolving customer issues professionally and efficiently, maintaining accurate records in internal systems, and ensuring high customer satisfaction. Basic technical proficiency is necessary to navigate support tools and platforms. The position demands adaptability to a fast-paced environment and professionalism when managing challenges. Candidates must hold an EU passport or valid Greek work permit. This entry-level role suits individuals with a high school education and some customer service experience, ideally within an international and diverse team setting. Benefits include a competitive salary, performance bonuses, relocation support such as flight and accommodation, private health insurance, and free Greek lessons, fostering a welcoming work environment in Greece. Overall, the job emphasizes strong language skills, customer-focused communication, problem resolution, and basic technical aptitude in a service-oriented context.
About the role
Role Summary
- Join as a Dutch-speaking Customer Service Agent in Athens or remotely from anywhere in Greece
- Support well-known global brands as part of an international team
- Start date: As soon as possible
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve issues efficiently and professionally
- Accurately record and update customer information in internal systems
- Deliver a high level of service and maintain customer satisfaction
Requirements
- Native-level or C2 proficiency in Dutch (written and spoken)
- Minimum B2 level in English
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and handle challenges with professionalism
- Basic technical proficiency
- EU passport or valid Greek work permit required
Benefits
- 12 months contract (with extension possibilities)
- Competitive salary and performance bonuses
- Flight to Greece, airport pickup, and 4 weeks of hotel accommodation
- Assistance with finding long-term housing
- Private health insurance
- Welcoming, international, and diverse work environment
- Free Greek lessons
How to Apply
- Send your CV to [email protected]
- For questions or further information, contact the same email
- Please note in your application that you found the job at Jobindex
- Ongoing recruitment
Global Career values diversity. All qualified candidates are encouraged to apply, regardless of gender, age, religion, ethnic background, or other protected characteristics.
We look forward to welcoming you to Greece! 🇬🇷
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