Norwegian-Speaking Customer Service Agent to Greece
Role highlights
Full Time
Permanent
Entry
Hybrid · On-site
This role requires a Norwegian-speaking Customer Service Agent based in Greece, either in Athens or remotely. The candidate must have native-level or C2 proficiency in Norwegian, both written and spoken, and at least a B2 level in English, ensuring effective bilingual communication. Strong communication and problem-solving skills are essential to handle customer inquiries professionally across multiple channels, including phone, email, and chat. The position demands the ability to work efficiently in a fast-paced environment while maintaining high customer satisfaction. Basic technical proficiency is required to accurately record and update customer information using internal systems. The role involves supporting well-known global brands within an international and diverse team, emphasizing cultural adaptability and teamwork. Candidates must hold an EU passport or a valid Greek work permit to be eligible. The job offers a 12-month contract with potential extensions, competitive salary, performance bonuses, and comprehensive relocation support including flight, accommodation, and assistance with long-term housing. Additional benefits include private health insurance and a welcoming work environment. Overall, the ideal candidate combines advanced language skills, customer service expertise, problem-solving capabilities, and the flexibility to thrive in a dynamic, multicultural setting.
About the role
Location: Athens or remote from anywhere in Greece
Start Date: As soon as possible
Role Summary
Join a dynamic, international team supporting well-known global brands. Handle customer inquiries and provide excellent service via multiple channels.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve issues efficiently and professionally
- Accurately record and update customer information in internal systems
- Deliver a high level of service and maintain customer satisfaction
Requirements
- Native-level or C2 proficiency in Norwegian (written and spoken)
- Minimum B2 level in English
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and handle challenges with professionalism
- Basic technical proficiency
- EU passport or valid Greek work permit required
Benefits
- 12 months contract (with extension possibilities)
- Competitive salary and performance bonuses
- Flight to Greece, airport pickup, and 2 weeks of hotel accommodation
- Assistance with finding long-term housing
- Private health insurance
- Welcoming, international, and diverse work environment
How to Apply
Send your CV to [email protected]. For questions or further information, contact the same email.
Please note in your application that you found the job at Jobindex.
Global Career values diversity. All qualified candidates are encouraged to apply, regardless of gender, age, religion, ethnic background, or any other protected characteristics.
We look forward to welcoming you to Greece! 🇬🇷
More roles from Global Career
View company profileGerman Speaking Customer Service Representative – Singapore Airlines (B2B) in Athens, Greece
Flexible location
Join Singapore Airlines in Athens as a German-speaking B2B Customer Service Rep. Enjoy great benefits and a multicultura...
Czech-Speaking Customer Service Agent to Greece
Flexible location
Join as a Czech-speaking Customer Service Agent in Greece! Support global brands, enjoy benefits, and work onsite or rem...
Norwegian speaking Customer Service Agent - in Greece. Housing INCLUDED!
Flexible location
Join as a Norwegian-speaking Customer Service Agent in Crete with housing included. Grow your career in a dynamic intern...